Chile: Private Hospital Sector Unveils Technical Norm to Increase Transparency of Reimbursement Decisions
The Chilean Association of Private Hospitals has unveiled its plan to set up a technical norm aiming to increase regulation and transparency regarding reimbursement decisions of private health payors, the local La Tercera reported. The guideline has been worked out with the collaboration of private insurers and it will be presented to the authorities, namely the Superintendency of Health, within the next weeks. The aim of the regulation is to clarify doubts that often payors, either private insurance companies or individuals, have in relation to the cost associated with medical services, involving different variables such as severity, surgery room overall costs and difference of cost between services provided during weekdays and weekends.
Indeed Ana Maria Albornoz, representative of the Chilean Association of Private Hospitals which grouped 36 private hospitals in the country, commented that this new regulatory framework will increase transparency throughout the sector, which recently has been questioned by the Chilean Free Competition Advocacy Authority (Fiscalia Nacional Economica, FNE) opening an investigation in order to determine the condition on which private hospitals charge their patients in terms of drugs and medical devices. The announcement made by the FNE came after lawsuits were initiated by patients who were subject to higher charges and what is being described as “abuse of the system”. This situation is caused because providers are not subject to price regulation and nowadays they are part of health networks in connection with private insurance companies, a sort of informal Health Maintenance Organisation. That situation determines that users of the private health system are not able to compare prices and they do not have free choice to decide which provider they want using market mechanisms, because they are caught within the health network of their insurance company.
The new norm, which is almost complete, has received the endorsement of the President of the Private Insurance Companies Association (Isapres), who has agreed that the new norms will increase transparency between providers and payors, because it will establish a clear set of criteria per medical service or procedure and each component will be attached to a certain price. The manoeuvre also has been branded as the creation of a new sort of dialogue between the two sectors.
Despite the modern private health sector that Chile already has, according to this information it seems to be crystal clear that payment mechanisms and other methods of estimating cost within the normal operation of private hospitals were lagging. Even though inconsistencies between providers and payors must have existed, prompting the creation of this new framework, it is clear that private insurance companies have not been affected heavily in terms of revenues and profits, after reports confirmed that profits increased 92% on a year-on-year basis.
However, part of the rationale to explain this manoeuvre could be related to prospective further co-operation between the private and public sector; public hospitals are involved in a similar kind of process driven by the integration of Diagnostic Related Groups (DRGs), a long-awaited reform. If the government has plans to increase even more the partnerships between public and private providers, it is understandable that the requirements are going to be higher, at least in terms of cost transparency. That would help the government to support its movement encouraging the transfer of resources from public to private health.



